Today was ... interesting. If you followed me for the past months over on the shitbird site, you might have seen a bunch of angry German words, lots of graphs, and the occassional news paper, radio, or TV snippet with yours truely. Let me explain.
In Austria, inflation is way above the EU average. There's no end in sight. This is especially true for basic needs like energy and food.
Our government stated in May that they'd build a food price database together with the big grocery chains. But..
the responsible minister claimed it's an immense task and will take til autumn. It will only include 16 product categories (think flour, milk,etc.). And it will only be updated once a week.
Given how Austria works, some corp close to the minister would have gotten the contract for a million on two to create a POS just enough so the minister can say "look, I did something!"
Well. I heard that and build a prototype for all products of the two biggest chains in 2 hours. The media picked it up...
Here's a selection of media coverage of the entire thing.
https://heisse-preise.io/media.html
It spread like wild fire and made the minister look like an idiot.
I took the thing down in fear of retaliation by the grocery chains. My plan: get a big NGO, news outlet or political party to host the thing and be a legal shield for the endevour.
Almost every NGO, media outlet and political party got in contzct with me (not the other way around). There were lots of promises and big words but zero action.
All these orgs only had their self-interest in mind. After two weeks of this bullshit, I figured I might as well gamble and put this thing up in my own name.
Surely the grocery chains won't sue me. The bad PR would easily outweigh whatever little inckme loss they'd suffer from a few hundred people using the site to find the cheapest product.
You see, I'm basically just crawling the stores online stores. Most of them have an API. I then normalize the data across the stores, and expose it.
The whole thing runs client-site. The server fetches the latest data from the stores once a day. All data fits into 5mb of gzipped JSON. Small enough for the client to do anything. The server just serves 8 static files. It can handle serve all of Austria easily and could be scaled trivially. It's just static files.
Being the idiot I am, I also made it open-source:
https://github.com/badlogic/heissepreise
And as usual, people flocked to it and contributed. In no time we had all stores in Austria in there.
Then we also got German and Slovenian stores. Then we normalized product categories across stores and added some light data science techniques to match the same or similar products across stores to make prices more easily comparable. You know, iterative improvements.
And then some anomymous guy in Twitter send me the data he crawled for the two biggest chains. Starting in 2017. And that's when thinga really got interesting...
I scrambled to integrate his data into my platform. I added analytics tools. And then I ran my first few analyses. And my jaw dropped.
"Well, that's a bit to much of a price increase even given higher energy prices."
So I started to dig. And boy did I find a lot of things...
My first analysis actually happened before I build the platform. I was manually comparing prices of products the stores themselves offer in the lowest price segment. Things like grocer store brand milk or flour.
I compared 40 product pairs across the two biggest chains. And lo and behold: their prices matched exactly to the cent!
An NGO picked this up on Twitter and did the analysis for 600 product pairs. Same picture.
With my platform in place, I could do more advanced stuff.
E.g. given the historical data, I could see price movements for a product across the two chains. And you won't believe what I found (well, you know what's coming...)
Them fine grocery chains changed the prices of the self-branded low cost products with one to two days, or even on the same day. And they both came up with the exact same price.
This wasn't only happening in the low-price chain-brand segment. It also happened in the mid-range segment of self-branded goods.
And it all started happening when inflation went through the roof.
Clearly, something was up. My guess was: tacit collusion, meaning, oligopolic price coordination without explicit coordination.
Meanwhile, others have build platforms like I did as well. And they too saw these patterns.
There were more.
We could show shrinkflation, meaning products with less content are sold for the same or even higher price.
Examplified by e.g. laundry detergent.
We could also show that the exact same product cost up to 40% less in Germany, a country with higher mean income and higher cost of living.
Even more interestingly, products exclusively produced in Austria cost less outside of Austria.
Billa is the Austrian version of REWEDE.
Even fucking Red Bull, an Austrian brand, costs more in Austria when it is discounted here, than it costs normally without discount in Germany.
WTF.
Then I looked at an aspect pretty unique to Austria: discounts.
You see, in a normal country, with a competitive grocery market, you usually have about 10%-20% of products that get discounted on average.
In Austria, that rate is 40%. It's a fantastic way to obfuscate the actual price of a product. As a customer, you'll never know what you'll pay on that day until you see the current discounts directly in the store.
The chains are very generous and will send you discount leaflets via mail.
If I were trying to describe it in more flowerly terms: It's asymmetric information war fare.
The stores tell you they are good and benevolent and only have your interest at heart, so here are discounts. Discounts for everyone. They even gamified the whole thing with stickers. I shit you not. People collect stickers they put on the products in the convery belt at the register. There's also apps, which will give them all info on you
In reality it makes it impossible to know how much things cost
Given the historical data I had, I was able to also check for patterns in the discounts they give. How often, how high.
The grocery chains got a little iffy about all that somewhat negative media coverage, some of which was spurred by my continued analyses.
They started to put out these things in the store. It basically says "We've already lowered the prices of 450 products for you this year". With a sortiment of 22000.
They were also dumb enough to put out a machine readable PDF with all the products they lowered the price for.
With a little data science magic, I was able to match those with my database...
The spot check showed that their claims were true on the surface.
But I'm a stickler for data, so I looked a bit closer.
And lo and behold. There was fun to be had.
There are products that are cyclic in their price changes. E.g. this axe shower gel, which they listed as having a lower price now.
Yeah, you lowered the price from 3.99 to 2.99. But that follows the exact pattern this product's price had over the last couple of years.
Technically correct. But not a permanent price decrease.
Second picture is another example of that.
But there's a more "nefarious" kind of price decrease.
As I said, Austria is a country of insane amounts of cyclic discounts. Many products will be sold for their "regular" price for one week and a discount price the other.
The real price for the consumer is the average of the regular and discounted price.
Given this knowledge, do you notice something with the prices for this product the grocery chain claims to have decreased the regular price on?
Of course you do, cause you are a smart cookie.
While their claim that they decreased the regular price is correct, they also increased the discounted price that comes into play every other X weeks/days.
So they are again technically correct: the regular price was decreased.
But on average, a consumer pays more if they buy the product every week, as the discounted price has been increased. The average is higher than before.
Sneaky.
All that media coverage of my platform and the platforms of other people, with whom I've started to converse and who've became friends of sorts, triggered the competition authority of Austria.
You know, the guys and gals who's job it is to sniff out anti-competitive behaviour, cartels, price gauging and coordination and so on.
They contacted all of us to ask what we'd need to continue doing our work. They actually saw value in that.
We provided them with a shit ton of feedback.
The basic gist of that feedback:
- Legal: it must be legal for us to crawl and publish the price data the stores put out on the web in their online stores
- Technical: ideally, stores would be forced to put that data out in a normalized form, so matching and comparisons become easier. We already did that ourselves though, with some data science and heuristics, so no biggie if that doesn't happen.
Besides that feedback, I also send them a shitton of data and patterns I found.
I'm but a lowly computer nerd and lay person, and not someone with an economics degree. I simply handed the data over in the hopes their experts would figure this shit out.
Well. Today they presented their first preliminary report.
In it, they basically copied my long ass email with answers to their questions from earlier more or less verbatim. They agreed with my conclusions regarding what needs to be done on the legal and technical site.
@badlogic I’m blown away by this. Outstanding work!